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A tourist had a bit of a mishap when he lost his passport in a hotel. He reached out to the hotel staff for assistance, and they were more than happy to help him out.

Sentenses in Video:

• 1. 我的天啊，我找不到我的護照了！我已經把房間裡所有地方都找遍了。

• Oh my god, I can't find my passport! I've searched everywhere in my room.

• 2. 夫人，我了解您的痛苦。我們試著保持冷靜。您最後一次記得擁有它是什麼時候？

• I understand your distress, madam. Let's try to stay calm. When was the last time you remember having it?

• 3. 我想我昨天入住時有帶它。我那時絕對需要它。但我之後就沒用過了。

• I think I had it when I checked in yesterday. I definitely needed it then. But I haven't used it since.

• 4. 好的。我們來回溯一下你的足跡。你辦理入住後，還有去飯店的其他地方嗎？餐廳、酒吧、大廳？

• Okay. Let's retrace your steps. Did you go anywhere else in the hotel after checking in? The restaurant, the bar, the lobby?

• 5. 晚餐就在餐廳解決。我用信用卡付款，所以當時不需要護照。

• Just the restaurant for dinner. I paid with my credit card, so I didn't need my passport then.

• 6. 好的。我會向餐廳員工確認看看他們是否有找到任何東西。同時，您可以再仔細檢查一下您的行李和任何口袋嗎？有時候它會在最意想不到的地方。

• Alright. I'll check with the restaurant staff to see if they found anything. In the meantime, could you please double-check your luggage and any pockets again? Sometimes it's in the most unexpected place.

• 7. 我已經做了好幾次了！ 我真的很擔心。 我明天早上有一班飛機！

• I already did, multiple times! I'm really worried. I have a flight tomorrow morning!

• 8. 我明白了。如果我們找不到它，我們需要向當地警察和貴國大使館報案。您知道貴國大使館的位置嗎？

• I understand. If we can't find it, we'll need to report it to the local police and the embassy of your country. Do you know the location of your embassy?

• 9. 我想是這樣。我可以在網路上查一下。我需要和警方做什麼？

• I think so. I can look it up online. What do I need to do with the police?

• 10. 他們會受理你的護照遺失報案。這份報案證明對於從你的大使館取得臨時旅行證件至關重要。我可以協助你聯繫警方，並向他們提供飯店的地址。

• They'll take a report of the lost passport. This report is essential for getting a temporary travel document from your embassy. I can help you contact the police and provide them with the hotel's address.

• 11. 好的，非常感謝你！請跟餐廳確認一下，我會查大使館的地址。我真的很感謝你的幫忙。

• Okay, thank you so much! Please check with the restaurant, and I'll look up the embassy address. I really appreciate your help.

• 12. 不客氣。我們會盡一切努力協助您。希望我們能盡快找到它。我和餐廳員工談過後，幾分鐘後會回來。

• You're welcome. We'll do everything we can to assist you. Let's hope we find it quickly. I'll be back in a few minutes after speaking with the restaurant staff.