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A tourist had a bit of a mishap when he lost his passport in a hotel. He reached out to the hotel staff for assistance, and they were more than happy to help him out.

Sentenses in Video:

• 1. 我的天啊，我找不到我的护照了！我已经把房间里所有地方都找遍了。

• Oh my god, I can't find my passport! I've searched everywhere in my room.

• 2. 夫人，我理解您的痛苦。我们试着保持冷静。您最后一次记得拥有它是什么时候？

• I understand your distress, madam. Let's try to stay calm. When was the last time you remember having it?

• 3. 我想我昨天入住时有带它。我那时绝对需要它。但我之后就没用过了。

• I think I had it when I checked in yesterday. I definitely needed it then. But I haven't used it since.

• 4. 好的。我们来回溯一下你的足迹。你办理入住后，还有去酒店的其他地方吗？餐厅、酒吧、大厅？

• Okay. Let's retrace your steps. Did you go anywhere else in the hotel after checking in? The restaurant, the bar, the lobby?

• 5. 晚餐就在餐厅解决。我用信用卡付款，所以当时不需要护照。

• Just the restaurant for dinner. I paid with my credit card, so I didn't need my passport then.

• 6. 好的。我会向餐厅员工确认看看他们是否有找到任何东西。同时，您可以再仔细检查一下您的行李和任何口袋吗？有时候它会在最意想不到的地方。

• Alright. I'll check with the restaurant staff to see if they found anything. In the meantime, could you please double-check your luggage and any pockets again? Sometimes it's in the most unexpected place.

• 7. 我已经做了好几次了！ 我真的很担心。 我明天早上有一班飞机！

• I already did, multiple times! I'm really worried. I have a flight tomorrow morning!

• 8. 我明白了。如果我们找不到它，我们需要向当地警察和贵国大使馆报案。您知道贵国大使馆的位置吗？

• I understand. If we can't find it, we'll need to report it to the local police and the embassy of your country. Do you know the location of your embassy?

• 9. 我想是这样。我可以在网上查一下。我需要和警方做什么？

• I think so. I can look it up online. What do I need to do with the police?

• 10. 他们会受理你的护照遗失报案。这份报案证明对于从你的大使馆取得临时旅行证件至关重要。我可以协助你联系警方，并向他们提供饭店的地址。

• They'll take a report of the lost passport. This report is essential for getting a temporary travel document from your embassy. I can help you contact the police and provide them with the hotel's address.

• 11. 好的，非常感谢你！请跟餐厅确认一下，我会查大使馆的地址。我真的很感谢你的帮忙。

• Okay, thank you so much! Please check with the restaurant, and I'll look up the embassy address. I really appreciate your help.

• 12. 不客气。我们会尽一切努力协助您。希望我们能尽快找到它。我和餐厅员工谈过之后，几分钟后会回来。

• You're welcome. We'll do everything we can to assist you. Let's hope we find it quickly. I'll be back in a few minutes after speaking with the restaurant staff.